The Charcoal High

Quick and Daily Cleaning

Dust with a dry microfiber cloth or anti-static feather duster.
Always turn off power before cleaning.

Glass / Crystal

Use alcohol-free and ammonia-free cleaners (pH-neutral).
Spray the cloth, not the fixture.
Wear gloves when handling crystals to avoid fingerprints and dulling.
Replace dropped elements – cracks can spread micro-damage.

Metal (Brass, Steel, Coatings)

Use only a soft, slightly damp cloth; dry immediately.
Avoid polishing pastes, powders, and abrasive sponges – they strip the finish.
For unlacquered brass: occasionally apply microcrystalline wax.

Fixtures and Bulbs

Use bulbs no higher than the recommended wattage (overheating voids warranty).
When replacing, hold by the base, not the glass; allow to cool.
With dimmers: use dimmable bulbs (dimmable LED).

Suspension and Wiring

Check tightness of screws, cables, and canopies every 6–12 months.
Clean wires dry only; avoid sharp bends at the ceiling.

Moisture and Special Rooms

Bathrooms/kitchens: install only models with the appropriate IP rating.
Avoid steam and corrosive products near fixtures.

Moving and Service

Remove shades/crystals for transport and pack separately.
Entrust electrical modifications to a certified electrician.
Do not tamper with wiring – it voids warranty.

Storing Parts

Keep spare crystals and screws in a sealed bag, labeled with the model name.