Amantii Symmetry XT 88" Linear Electric Fireplace — Built-In Recessed Flush Mount, Indoor/Outdoor

It genuinely heats — and we would rather set the expectation properly than sell you a surprise. Think supplemental warmth for the room you are sitting in, not a replacement for your central heating.

Amantii rates the heater at 1,500W on a standard 120V supply — roughly 5,100 BTU — for a room of about 400 sq ft, or 15–20 feet across. Those are the manufacturer's own published figures, not our marketing. It will take the chill off a lounge or a bedroom beautifully. It will not heat a house, and Amantii do not claim it will.

The flame runs independently of the heat, so most owners keep it on year round with the heater off. Amantii put that at around US$0.02 an hour for the flame alone and US$0.07 an hour with the heater running; your actual cost follows your own electricity tariff.

Some models are also offered in a hardwired 240V version that puts out considerably more heat. Tell us the room and we will tell you whether the model you are looking at has that option.

No chimney, no flue, no vent, no gas line and no building permit. There is no combustion and no open flame — Amantii build these to ETL and CSA listing, and the front glass stays cool to the touch.

Amantii's engineers specify a 15 amp, 120V, 60Hz earthed branch circuit at the installation point, and recommend a dedicated circuit so the heater is not sharing a breaker with other appliances. It plugs into an ordinary earthed socket. Never run it from an extension lead or a power strip — that one is firm, and it comes from the manufacturer.

So if there is already a suitable socket where the unit is going, no electrician is needed. If you need a new outlet inside the wall cavity, or you want the hardwired installation on the models that support it, that part is a job for a qualified electrician.

Not sure what you have got? Send us a photo of the opening and the nearest socket. We are an authorised Amantii dealer, so if the answer is not in the manual we can put the question to their technical team and come back to you.

Amantii build and palletise the unit; we book the freight and stay with it until it reaches you. These are far too large for a parcel courier, so they travel on a pallet by road freight.

The carrier telephones you to book a delivery window and brings a tail-lift to lower the pallet to the ground. Delivery is kerbside — the driver will not carry it indoors, upstairs or into a room, so arrange a second pair of hands for the day. The unit typically leaves the warehouse in 3–5 business days, then spends about 5–6 days in transit.

Please inspect it before you sign. Walk around the pallet, look for crushed corners, punctures or shifted wrapping, and photograph anything that looks wrong. If you see damage, write it on the driver's delivery note before signing — that note is what makes a claim stick.

If it arrives damaged, tell us within 7 days and we will put it right with a replacement or a refund. Chasing the freight carrier is our job, not yours, and Amantii back us on the replacement. You only ever deal with us.

Yes — you have 30 days from delivery to ask for a return, and there is no restocking fee. The unit needs to be unused and back in its original packaging, so please do not break the carton down until it is installed and tested.

Because it travels on a pallet, return shipping on a change of mind is the customer's cost — freight both ways on something this size is not trivial, so talk to us first. Send us your opening measurements before you order and we will tell you straight whether it fits. We would far rather spend ten minutes on that than put you through a return.

Damage is different, and faster. If the fireplace arrives damaged, tell us within 7 days of delivery with photos. We arrange a replacement or a full refund and we cover the return shipping — that one is on us, and we chase the carrier ourselves. The seven days matter because that is the window the freight carrier gives us to file, so the sooner you tell us, the stronger the claim.

You call us. Always. As an authorised Amantii dealer we have a direct line into their technical team, so you never have to chase a manufacturer's helpline or explain your problem twice. You tell us what the fireplace is doing; we take it to Amantii and come back to you with the part, the fix or the replacement.

Amantii cover the fireplace for two years from purchase against manufacturing and material defects, and five years on Bespoke models, which use upgraded internal components. That covers parts; labour is not included.

Worth knowing up front: light bulbs are a consumable and sit outside the warranty. They are standard 40W candelabra bulbs with roughly a two-year life, available at any home centre — Amantii chose an off-the-shelf bulb deliberately so you are never waiting on a proprietary part. Some glass is also excluded, and a Panorama unit installed outdoors must use the stainless steel cover, with proof of purchase of that cover required for a claim. If you are going outdoors, tell us and we will make sure the cover is on your order.

This is the question we are asked most, and the honest answer is that a still photograph cannot settle it — the effect lives in the movement. Watch the video on this page rather than judging from the images.

What actually drives how it looks, and all of it is designed in deliberately:

• The stencil. Your fireplace arrives with a flame stencil fitted, which gives the flame its defined shape. Take it out and the flame turns softer and more diffused. Amantii build both looks into every unit; switching takes a minute.
• The media. Clear glass, a log set, birch or driftwood change the character of the fire completely, and you can add a different set at any time.
• Bespoke models use brighter LEDs for a crisper flame pattern, add colour options in the media area, and include a crackling sound you can switch on or off from the remote or the app.

Want a second opinion before you commit? Tell us the room and what it needs to do. We will give you a straight answer, including "not this one" if that is the honest one.