How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Returns are accepted within 30 days of delivery for unused items in their original packaging and condition. Customers pay return shipping unless the item is damaged, defective, or incorrect. Refunds are issued to the original payment method after inspection and approval, generally within 5–10 business days. Some items, including personalized products, cosmetics, sale items, and gift cards, are non-returnable. Read the full return and refund policy

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

For merchandise shipped to the European Union, you may cancel or return your order within 14 days for any reason, provided it is unworn or unused, with tags, in its original packaging, and you have proof of purchase. See details

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Do you accept store credit?

We accept store credit as a payment method.

Rekening

Veelgestelde vragen

Een beetje warmte, af en toe

Land/regio

Taal

Land/regio

Taal

Veelgestelde vragen